Cookie Policy
Version Control
| Date | Version | Description | Approver |
|---|---|---|---|
| 28/05/2024 | 1.0 | Initial version |
This Cookie Policy explains how Tact Global Limited (the "Company", " we", "us" and "our"), an Isle of Man company which operates in the cryptocurrency industry, providing, primarily, cryptocurrency payment processing services, cryptocurrency exchange services and cryptocurrency wallet services (the "Arrows Global Services"), uses cookies when you visit our website located at www.arrows.im (the "Website") and, or when you access our electronic platform (the "Platform") through the Website in order to make use of the Arrows Global Services.
What are Cookies?
Cookies are files with small amounts of data, such as a username and password, which a web server hosting the website sends to your browser and stores on your computer or mobile device. These cookies enable the web server to recognise your browser's session and, if you have a registered account on our Platform, to associate it with such account. A cookie cannot read data off your device or read cookie files created by web servers hosting other websites. Insofar as they may be used to identify an individual, cookies are considered as personal data under the General Data Protection Regulation (Regulation (EU) 2016/679) (the "GDPR").
Cookies set by the operator of this Website are called "first party cookies", whilst cookies set by parties other than this Website operator are called "third party cookies". We do not control the types of information processed by these third party cookies. We encourage you to check the relevant third party's website for more information on the manner in which they use cookies.
Most browsers have cookies enabled by default. However, you are able to change your cookie settings through your web browser 'settings' menu. Note that, if you opt to block cookies, this may affect the functionality of our Website and, or Platform or certain features thereof. You may also be unable to access all or part of our Website and, or Platform, or make use of the Arrows Global Services. You may refer to the below list of the most popular browsers and follow the relevant link for further information on managing the cookie settings on your browser.
- Chrome - https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop
- Safari - https://support.apple.com/en-mt/guide/safari/sfri11471/mac
- Internet Explorer - https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- Firefox - https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- Opera - https://help.opera.com/en/latest/web-preferences/
You can learn more about cookies and their functions generally by visiting an information website such as allaboutcookies.org.
How and why do we use Cookies?
When you visit our Website or access our Platform, we may place cookies on your device which help us ensure that our Website and Platform function securely.
We use first party and third party cookies to recognise you as a Arrows Global client, where this is the case, and to process information about your device in order to mitigate risk, help prevent fraud, and promote trust and safety on our Website and Platform.
Kindly refer to Appendix A below for further information on the specific purpose of each cookie deployed via our Website and Platform.
What information is processed through our Cookies?
When you visit our Website, the third party cookies listed in Appendix A further below may process the following information pertaining to you:
- The geolocation of the device from which you have visited our Website;
- The public Internet Protocol (IP) address assigned to your device by your internet service provider; and
- Your encrypted session ID.
When you log onto our Platform, our first party cookies process your encrypted authentication information, such as your username, password and two-factor authentication one-time password. For the purpose of clarity, this data is merely processed temporarily - that is until the cookies to which it pertains expire - in order to fulfil the cookies' relevant purposes as outlined further below.
What types of Cookies do we use?
We currently use only 'strictly necessary' cookies on our Website and Platform. These cookies are essential for the enabling of our Website and Platform's core functionality, including its security and accessibility.
Should we decide to deploy any cookies which are not strictly necessary, we shall seek your express consent to the processing of your data by such cookies.
How long will Cookies stay on your browsing device?
The cookies placed on our Website and Platform are all session cookies. These cookies will only remain on your device until you close your browser or, in the case of cookies deployed on our Platform, until you log off from the Platform, at which point the cookies will expire.
Changes to our Cookie Policy
We may update this Cookie Policy from time to time. You can tell when this Cookie Policy was last updated by looking at the date at the start of said Cookie Policy. Any changes to our policy will become effective upon posting of the revised Cookie Policy on the Website. We will seek your express consent to any changes to our cookie practices if requested by law. Otherwise, use of this Website following such changes constitutes your acceptance of the revised Cookie Policy then in effect.
Contact Us
Should you require any further information regarding the data processed through our cookies, or our data processing practices generally, you may contact us on the below contact details. Any request for information must be made in writing and must also include your name, address, email address and a description of the information required. We may also ask for identification documentation, which is essential in order for us to be able to verify your identity.
|
Postal address: |
STELLA MARIS, SUMMERHILL, DOUGLAS, IM2 4PG, Isle of Man |
|
Email address: |
[email protected] |
Appendix A - Cookie Table
| Name | Provider | First Party or Third Party Cookie | Purpose |
Type | Retention |
|---|---|---|---|---|---|
CF_Authorization |
cloudflare.com |
Third party cookie |
|
Strictly necessary | Expires when you exit our Website. |
CF_Binding |
cloudflare.com |
Third party cookie |
|
Strictly necessary | Expires when you exit our Website. |
[internal session cookie] |
arrows.im |
First party cookie |
|
Strictly necessary | Expires when you log out of your account on our Platform or exit our Website. |